“I wanted to take this opportunity to thank you and your team for your incredible performance in getting
the water damage fixed at my mother’s home. As you know, I called you late one evening (Friday) after I
found a water leak on the second floor of my mom’s home and subsequent water damage to the carpet
and drywall on both the first and second level of her home. You made arrangements to meet me first
thing the next morning (Saturday) and you instantly put your crew into action, contacting my insurance
company, finding the cause of the problem, removing the water soaked carpet and drywall, setting up
fans to dry things out and then replacing the water heater, drywall, painting and carpeting. All of this
work was completed very expeditiously, as it was imperative to get everything done prior to my mom
returning from her trip.”

“Thank you once again for the great work. You and your team were incredible and I would highly
recommend them to anyone in the same unfortunate situation.”

Thank you very much!
Respectfully Submitted,
A Satisfied Customer
Tracy W

“We would like to thank you for the great job you did on our finished basement. Emergencies never
happen at a good time. We were expecting out of town guests to come and stay at our home to
celebrate Christmas when our water problems were discovered. Your company did a fabulous job fixing
the problem, removing the water and mold and treating our basement to prevent future mold and
further problems.”

“We were impressed with how quickly you came to our home and started working. Your expertise saved
our finished basement. Your constant attention to our job from start to finish was appreciated. We
would recommend you to anyone with water damage. We have a restored basement without water or
mold! Your company is amazing.”

Cari A. Kapenga

“I would highly recommend Jon Jacobs and PuroClean to people I know.”

Susan A

“Great job! Courteous & Friendly. Answered any questions that we had.Thanks you for getting us into
your schedule on short notice too!”

Gary & Linda W

“Great ideas and very helpful. Made this bad situation much easier.”

Pat & Ashley S

“I have had the opportunity to work with John Jacobs of PuroClean many times. John is attentive
to his clients, his company does great work and is reasonably priced. I would highly recommend
John Jacobs and his company Puro-Clean to anyone with an indoor issue that requires clean up
or remediation.”

October 28, 2010
Scott LeMarr, President, Honest Home Inspections, via Linkedin

“PuroClean responded quickly to our situation, was understanding as to our time constraints and
performed the work well. I would recommend them.”

Deborah F

“John is a business owner that understands the importance of what a home means to a person. He went
above and beyond his means to make sure my water issue was taken care of at the highest level of care
and at times it seemed like it was his house.”

November 28 2010 Ryan DeStefano via Linkedin

“I had the pleasure of working with John at PuroClean. In getting to know him I found John to be
extremely detail oriented. He has a passion for providing high quality work. Combine that with
his integrity and knowledge of building construction, he is everything someone needs when a
property damage occurs.”

June 10, 2011
Craig Andrashko via Linkedin

“PuroClean dried my basement including the drywall very well. They also applied an
antimicrobial agent to prevent mold growth. John and his team came promptly and removed all
wet items from my basement and quickly dried my basement.”

Deborah K via Angies List

“Very professional. Completed job as described in a timely and neat manner.”

Tony R

“Very efficient and well equipped to handle the situation.”

Ron W.

“Company came for an after hours emergency and promptly. Removed water from carpet and
basement and used dehumidifiers and fans to dry my basement. John also fixed my plumbing
leak that caused the problem. This company has been great to work with. They kept me
informed and educated about the process. They were neat and completed everything well.”

Sarah I

“Attic remediation due to moisture from improperly vented bathroom vents, PuroClean was
prompt and efficient. They worked around our schedule and gave us a fair price.”

Lauren S

“My experience with PuroClean was wonderful!! They explained everything in detail, was very
trustworthy and compassionate, I would recommend to anyone!”